![]() Please advise me how to download and execute Smart Switch. I believe the operating system is Windows 7. My laptop is a Dell Inspiron 5559 bought in May 2016. Please see the application event log or use the command-line sxstrace.exe tool for more detail." After 3 1/2 hours with the company I bought my phone from (CREDO), CREDO was unable to correct the problem and advised me to look elsewhere for assistance since, according to CREDO, it is a laptop problem. When I try to run it I get the message "The application has failed to start because its side-by-side configuration is incorrect. With your phone connected over USB, fire up Smart Switch. So here are quick features of Samsung Smart Switch for PC suite. Next, connect your Galaxy phone and let's do this thing. Samsung Smart Switch PC version is available for both Windows and Mac systems. Go ahead and grab the download from here and get it installed. I think I was able to download Smart Switch. First things first-you're going to need a copy of Smart Switch installed on your computer. I am either unable to download the Smart Switch software or can download it but can't execute it. To download I need to use Smart Switch software. Before the phone undergoes a factory reset, I need to download my contacts, pictures and videos to my laptop.
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